Terms of service

Welcome to NinjaForge.

The terms “we,” “us,” and “our” refer to Empire Ecom LLC, a company registered in the United States.

We operate this online store and website, including all related information, content, features, tools, products, and services (the “Services”) to provide you with a secure and transparent international shopping experience.

Our store is powered by Shopify, which allows us to offer our products and services online.

By accessing our website or using any of our Services, you agree to be bound by these Terms of Service and our Privacy Policy.

If you do not agree to these Terms, you must not use our Services.

SECTION 1 — ELIGIBILITY AND USE OF THE SITE

By using this site, you represent that:

  • You are at least the age of majority in your jurisdiction.
  • You will use the site only for lawful purposes.
  • All information provided is truthful, accurate, and up to date.
  • You will not use our products for unauthorized resale or fraudulent activities.

We reserve the right to refuse service, cancel orders, or suspend accounts if we detect suspicious, fraudulent, or non-compliant activity.

SECTION 2 — ACCOUNTS AND SECURITY

You are responsible for maintaining the confidentiality of your account and password, as well as for all activities conducted under your account.

You may not transfer or sell your account to third parties.

We reserve the right to terminate accounts that provide false, incomplete, or fraudulent information.

SECTION 3 — PRODUCTS AND AVAILABILITY

We make every effort to display products as accurately as possible. However:

  • Colors may vary depending on the device screen.
  • Some images are for illustrative purposes only.
  • Availability may change without prior notice.

We reserve the right to:

  • Modify products or prices
  • Limit quantities
  • Discontinue products at any time

We do not guarantee that products will meet subjective customer expectations beyond what is described on the site.

SECTION 4 — ORDERS AND ACCEPTANCE

When you place an order, you are making an offer to purchase.

We reserve the right to:

  • Accept or reject orders
  • Cancel orders suspected of fraud
  • Request additional identity or payment verification
  • Limit or block high-risk orders

An order is not considered accepted until payment has been authorized and confirmed.

If we cancel an order after payment has been charged, we will issue the appropriate refund.

SECTION 5 — PRICES AND PAYMENTS

All prices are displayed in USD unless otherwise indicated.

Prices:

  • Do not include taxes, customs duties, or international import fees unless explicitly stated.
  • May change without prior notice.

You agree to provide valid and authorized payment information.

We reserve the right to reject suspicious or potentially fraudulent transactions.

SECTION 6 — INTERNATIONAL SHIPPING

We ship internationally to multiple countries.

Delivery times are estimates and are not guaranteed.

We are not responsible for delays caused by:

  • Customs
  • Shipping carriers
  • Weather events
  • Government restrictions
  • Circumstances beyond our control

The customer is responsible for any:

  • Customs duties
  • Import taxes
  • Applicable local fees

Risk of loss and ownership of the product transfer to the customer once the product has been delivered to the carrier.

SECTION 7 — RETURNS AND REFUNDS

Returns and refunds are governed exclusively by our Refunds & Returns Policy available here:

[LINK TO RETURNS POLICY]

SECTION 8 — INTELLECTUAL PROPERTY

All website content, including:

  • Logos
  • Images
  • Designs
  • Text
  • Videos
  • Graphics
  • Trademarks

is the property of Empire Ecom LLC or its licensors and is protected by intellectual property laws.

You may not copy, reproduce, distribute, or exploit any content without prior written authorization.

SECTION 9 — PROHIBITED USES

You are prohibited from using the site for:

  • Illegal activities
  • Fraud
  • Identity impersonation
  • Malware distribution
  • Spam
  • Automated data collection
  • Hacking attempts or security breaches
  • Unauthorized resale
  • Violation of intellectual property rights

We reserve the right to block access to any user who violates these rules.

SECTION 10 — RELATIONSHIP WITH SHOPIFY

Our store operates using the Shopify platform.

However, any purchase made on this site is conducted directly with Empire Ecom LLC, and not with Shopify.

Shopify is not responsible for:

  • Products sold
  • Deliveries
  • Warranties
  • Refunds
  • Customer support
  • Disputes between customers and our company

SECTION 11 — THIRD-PARTY TOOLS AND LINKS

The site may include tools, applications, or links operated by third parties.

We do not control or guarantee the content, security, or operation of external sites.

Access to third-party services is at the user’s own risk.

SECTION 12 — COMMENTS AND USER CONTENT

If you submit reviews, comments, suggestions, or any content:

  • You grant us a non-exclusive right to use such content.
  • You represent that you own the necessary rights to such content.
  • You agree not to publish unlawful, offensive, or misleading content.

We reserve the right to remove content we consider inappropriate.

SECTION 13 — ERRORS AND INACCURACIES

We may correct typographical errors, incorrect pricing, inaccurate descriptions, or outdated information at any time without prior notice.

We reserve the right to cancel orders affected by obvious errors.

SECTION 14 — LIMITATION OF LIABILITY

To the fullest extent permitted by law, Empire Ecom LLC, its directors, employees, affiliates, and suppliers shall not be liable for indirect, incidental, or consequential damages arising from the use of our Services or products.

This includes, but is not limited to:

  • Loss of profits
  • Loss of data
  • Shipping delays
  • Service interruptions
  • Problems arising from third parties

Some jurisdictions do not allow certain limitations, so some exclusions may not apply.

SECTION 15 — INDEMNIFICATION

You agree to indemnify and hold harmless Empire Ecom LLC from any claims, damages, or expenses arising from:

  • Your violation of these Terms
  • Misuse of the site
  • Violation of laws or third-party rights

SECTION 16 — TERMINATION

We may suspend or terminate your access to the site at any time if we believe you have violated these Terms.

Obligations and liabilities incurred prior to termination shall survive termination.

SECTION 17 — PRIVACY

Your use of our Services is also subject to our Privacy Policy:

[LINK TO PRIVACY POLICY]

SECTION 18 — GOVERNING LAW

These Terms shall be governed and interpreted in accordance with the laws of the State of Wyoming, United States, without regard to conflict of law provisions.

Any dispute shall be resolved in the competent courts of that State.

SECTION 19 — CHANGES TO THESE TERMS

We reserve the right to update or modify these Terms at any time.

Changes will become effective immediately upon publication on the website.

SECTION 20 — CONTACT INFORMATION

Empire Ecom LLC
1621 Central Avenue, 56248
Cheyenne, WY 82001
contact@ninjaforge.store